Automate performance support in the flow of work

Support your people, elevate your culture and put your data to work with smart campaigns delivered in the flow of work.

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What is Sparks?

Sparks takes a leaf out of the marketing playbook and automates data-driven learning campaigns to help maximise the impact of your L&D activities and provide powerful performance support.

Standardize

Consume data from multiple sources.

Understand

Really get to know your audience.

Adapt

Based on data, tailor the experience.

Automate

Determine who, what, when, where.

Continuous performance support

Powered by data

Deliver "just-in-time" support based on your audience's experience, as they do their job, delivered in the flow of work.

Trigger campaigns based on data from sources such as Salesforce, IoT / smart devices, xAPI and more.

Automation scales when you can't

Saving you time

Use Sparks to automate those manual, time-consuming, administrative tasks saving both time and money.

USER CENTERED EXPERIENCE

Give your audience the autonomy and control to decide the path that works best for them, when they need it.

IN THE FLOW OF WORK

Your audience are busier than ever. Don't make them log into yet another platform, bring it to them.

TEST YOUR APPROACHES

Find out what is working for your audience via a range of tools such as engagement rates, A/B testing and path splitting.

Intelligent and personalized communications and campaigns

One size does not fit all! Trigger and adapt messages to your audience based on data to deliver a truly personalised experience.

Built from the ground up around research

Modern L&D leaders know the importance of adopting tools and approaches that are underpinned by research, which is why we built Sparks from the ground up based around science.

SPACED LEARNING

Spaced learning is the principle that information is more easily learnt when it is split into short time frames and repeated multiple times, with time passing between repetitions.

NUDGE THEORY

Well designed prompts, positive reinforcement and indirect suggestions can help to deliver long term behaviour change.

BEHAVIOURAL ECONOMICS

If you want to encourage a behaviour, make it Easy, Attractive, Social and Timely (EAST). These four simple principles form a framework to help drive a change in behaviour.

Ongoing reinforcement

Create a culture of awareness

There is no reason the learning needs to end after the course, create a post-course campaign that continues to reinforce key themes.

Move from content dumps of information to a tailored campaign delivering relevant information over a period of time to help build a real culture of awareness.