July 1, 2020 - Dave Tosh
Segmentation is a key feature in Sparks. It's based on tracking relevant data gathered while on the job from a range of sources such as a CRM, an LMS, or IoT enabled smart device. Harnessing this data and using it to personalize experiences is at the heart of Sparks. Plus, it's automated. You simply establish the required conditions and your users receive the help and support they need, when they need it most, at scale.
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